sbotoPrivacy Policy

This page describes what we collect when you use sboto and how we keep that data protected. We at sboto take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play games on our platform, we collect certain information. We use that data only to operate sboto, verify your identity, process your transactions, and improve our service.

We do not sell your personal information to third parties. We do not share your payment details with anyone outside our secure infrastructure. We do not use your data for marketing purposes without your consent. Our sboto privacy practices comply with standard data-protection principles, and we give you control over your information.

This policy explains what data we collect, how we use it, who has access to it, how long we keep it, and what rights you have. If you have questions about our sboto privacy practices or want to request access to your data, contact our support team.

What Data We Collect on sboto

We collect different types of information depending on how you use sboto. When you sign up, we ask for your email address, full name, date of birth, and phone number. During our KYC (Know Your Customer) verification, we collect a copy of your government-issued ID and proof of address. We use this information to verify your identity and comply with anti-money-laundering regulations.

When you deposit funds on sboto, we record the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We do not store your full payment credentials—only a tokenized reference that lets us process future transactions securely. Your bank account number or e-wallet details are encrypted and kept in a separate, highly restricted vault.

When you play games on sboto, we record your bets, game outcomes, and payouts. This information is tied to your account and stored in our Result Archive. We also collect technical data: your device type, operating system, browser version, IP address, and approximate location (country or region level only). We use this data to detect fraud, prevent account abuse, and optimize sboto for different devices and networks.

How We Use Your Data on sboto

We at sboto use your data for the following purposes:

• Account verification: We verify your identity using your ID and address documents to comply with local regulations and prevent fraud.
• Payment processing: We use your payment information to process deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers.
• Game operation: We record your game activity to settle bets, calculate payouts, and maintain your Result Archive.
• Fraud detection: We analyze your account activity, device information, and transaction patterns to detect suspicious behavior and protect your account.
• Customer support: We use your contact information to respond to your inquiries and resolve disputes.
• Service improvement: We analyze anonymized, aggregated data to improve sboto's performance, user experience, and game offerings.

We do not use your data to send you unsolicited marketing emails or SMS messages. If you opt in to promotional communications, we will only send you messages about sboto updates, new games, or special offers—and you can unsubscribe at any time.

Our sboto Data Storage and Third-Party Processors

We at sboto store your data on secure servers. Our servers may be located outside your jurisdiction—potentially in different countries or regions. By using sboto, you consent to your data being transferred to and stored in these locations. We use industry-standard encryption (TLS/SSL) to protect data in transit and at rest.

We work with third-party service providers to operate sboto. These include payment processors (who handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank-transfer transactions), cloud-hosting providers, and customer-support platforms. We require all third parties to sign data-protection agreements and to use your data only as necessary to provide their service. We do not allow them to use your data for their own marketing or business purposes.

Players from Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can request details about which third parties have access to their sboto data. Contact our support team, and we will provide a list of processors and explain their role.

Your Rights and Data Retention on sboto

We at sboto give you control over your data. You can request access to all information we hold about you on sboto. You can also request that we correct inaccurate data or delete your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team with proof of identity.

We retain your sboto account data for as long as your account is active. If you close your account, we retain your transaction history and game records for a minimum of five years to comply with anti-money-laundering and tax regulations. After that period, we delete or anonymize your personal information unless we are required by law to keep it longer.

We retain your KYC documents (ID and address proof) for the duration of your sboto account plus five years after closure. This is standard practice in the gaming industry and helps us respond to regulatory inquiries and dispute investigations.

Cookies and Tracking on sboto

Our sboto platform uses cookies to remember your login session, store your preferences, and analyze how you use the platform. These are primarily session cookies (deleted when you close your browser) and functional cookies (which help sboto work smoothly). We do not use tracking cookies to follow you across other websites.

You can disable cookies in your browser settings, but this may affect sboto's functionality. For example, you may need to log in again each time you visit. Our sboto app does not rely on cookies—it uses secure tokens stored locally on your device.

Our sboto Security and Data Breach Response

We at sboto use encryption, firewalls, and regular security audits to protect your data. However, no system is completely secure. If we discover a data breach affecting sboto, we will notify affected users and relevant authorities as required by law. We will also take immediate steps to contain the breach and prevent further unauthorized access.

You are responsible for keeping your sboto password confidential. If you suspect your account has been compromised, contact our support team immediately. We can help you secure your account and review any unauthorized activity.

Changes to Our sboto Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through a notice on sboto. Your continued use of sboto after such changes constitutes your acceptance of the updated policy.

If you have questions about our sboto privacy practices, want to request access to your data, or wish to exercise your privacy rights, please contact our support team. We are available in English and Indonesian and aim to respond to all data-access requests within a few business days. Our services are available only where local law permits, and we are committed to protecting your privacy in accordance with applicable regulations.